Meet the Beacon Review System
The simple way to consistently ask customers for reviews, follow up automatically and build a stronger online reputation.
You already do the hard work of delivering a great service. Beacon helps make sure more of your customers have an easy opportunity to share their experience.
14-day free trial · Three simple plans · No complicated setup
Your customers are happy. Getting them to leave a review is the hard part.
Happy customers forget
Customers often mean to leave a review, but they get busy and it slips their mind.
You don't have time to chase
You're running the business. Manually following up with every customer isn't realistic.
Your reputation matters
Potential customers often check reviews before deciding who to contact.
Beacon solves the repetitive part.
Set it up once. Let Beacon do the chasing.
One quiet, automatic process that runs behind your business — for every customer, every time.
- 01
Customer
A customer completes a job, appointment or service.
- 02
Request
Beacon automatically sends a personalised review request.
- 03
Follow-up
If the customer hasn't responded, Beacon can follow up automatically.
- 04
Review
The customer can easily share genuine feedback.
- 05
Manage
Beacon helps you monitor and respond to your reviews.
- 06
Repeat
The process continues with your next customer.
Your reviews become part of your customer journey.
A consistent review process helps you build a stronger reputation over time.
We don't promise guaranteed rankings or a set number of reviews — we help you build a consistent process that strengthens your reputation over time.
Everything you need. Nothing you don't.
Every feature below is part of the Beacon Review System — included with every plan.
Review requests
- Automated Text & Emails
- Personalised Review Requests
- Review Reactivation
- Dynamic Review Follow-ups
Smart automation
- AI Smart Messaging
- Automated Workflows
- CRM Integration
- Zapier
Reputation management
- AI-Assisted Review Replies
- Review Monitoring
- Social Media Review Posting
- Review Activity
Support
- Unlimited Users
- 1-to-1 Setup Call
- Simple onboarding
- Ongoing access to the Beacon platform
Built for businesses where trust wins the job.
Home service businesses
Professional services
“If customers search for you before they contact you, your reputation matters.”
Choose the plan that fits your business.
Every Beacon plan includes the complete Beacon Review System. Choose based on how many review requests you expect to send each month.
The complete Beacon Review System is included with every plan.
Not sure which plan is right for you?
Help me chooseFind the right plan in seconds.
Answer two quick questions and we'll suggest a plan. You can change it anytime.
How many customers do you typically serve each month?
How many review requests would you like to send each month?
Your next great review could be one happy customer away.
Give your customers an easy way to share their experience — and give your business a reputation that keeps working for you.
Simple setup. Automated follow-up. A stronger reputation.