Features

Everything you need to build a stronger reputation.

One system that asks for reviews, follows up, monitors your reputation and connects to the tools you already use.

Get More Reviews

Automated Review Requests

Send professional review requests automatically through SMS and email at the right moment.

Review Reactivation

Reconnect with previous happy customers and give them an easy opportunity to leave a review.

Dynamic Follow-ups

Automatically follow up with customers who haven't yet responded — gently, not relentlessly.

Personalised Requests

Create branded, personalised review requests designed to capture attention.

Save Time

Automation

Set up your review process once and let Beacon handle the follow-up in the background.

AI Smart Messaging

Use intelligent messaging to make review requests feel natural, relevant and personal.

AI Review Replies

Save time responding to customer reviews with AI-assisted reply suggestions.

Dashboard

See requests sent, reviews received, average rating and growth from one clear view.

Build Trust

Google Business Profile & Map Coverage

Cover more of your town with properly verified Google Business Profiles that rank in the local 3-Pack.

Google Reviews

Collect genuine reviews where your customers are already looking — on Google.

Review Monitoring

Keep an eye on your reputation and respond quickly to new feedback.

Social Media Review Posting

Repurpose positive customer feedback into social proof for your marketing.

Review Activity

Track your review activity over time and watch your reputation grow.

Connect Your Business

CRM Integration

Connect Beacon with the systems your business already uses.

Zapier

Connect Beacon to thousands of apps through Zapier.

Custom Integrations

Need something specific? Custom integrations are available on every plan.

Unlimited Users

Give your team access without complicated user limits.

Put it all to work today.

Every feature, every plan, 14-day free trial.