How it works

A simple review system that works in the background.

Set it up once and Beacon quietly asks your happy customers for reviews, follows up with the ones who forget and keeps your reputation fresh — while you get on with the work.

1

Connect

Connect your customer workflow and Google Business Profile in minutes.

2

Personalise

Tailor your review request messages to match your business and tone.

3

Send

Automatically send professional review requests by SMS and email at the right time.

4

Follow up

Gentle reminders reach customers who intended to leave a review but forgot.

5

Collect

Happy customers leave genuine Google reviews without you chasing them.

6

Monitor

Watch your review activity, rating and growth from one simple dashboard.

7

Respond

Reply to reviews quickly with AI-assisted suggestions that save you time.

The review journey

From finished job to genuine review.

Customer completes service
Review request sent
Customer receives message
Customer leaves review
Beacon records activity
Business reputation grows

Ready to set it up once?

Start your 14-day free trial and let Beacon handle the follow-up.